Borgu MFB Ltd. Privacy Policy
Borgu MFB Ltd. (“Borgu,” “we,” “us,” “our”) is a Microfinance Bank incorporated under the laws of the Federal Republic of Nigeria, with our registered office at Plot 191 Ibrahim Taiwo Road, New Bussa, Niger State, Niger, Nigeria. We are committed to safeguarding the privacy of the personal data that is provided to us or collected by us during the course of our business relationship as well as the personal data we receive from visitors to our website.
This privacy policy (“the Policy”) explains how we collect, use, disclose, and protect your personal data when you interact with us through our website, while using any of our digital or mobile platforms/services, our Mobile Banking App, mobile authentication service, when communicating with us through any of our social media or other online interactive channels or any other engagement with us (collectively, “Services”). The policy also sets out your rights as a data subject and how to contact us if you have any questions regarding the processing of your personal data or want to make a complaint to us about how we handle your personal data.
We use cookies on our Websites. This policy should be read alongside our Cookies Charter.
Definitions: a) “Personal data” means any information relating to an individual, who can be identified or is identifiable, directly or indirectly, by reference to an identifier such as name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, psychological, cultural, social or economic identity of that individual.
b).”Services” refers to the products, services, and applications provided by Borgu MFB Ltd.
c) “Service Provider” means any natural or legal person who processes the data on behalf of us. It refers to third-party companies or individuals employed by us to facilitate the Service or provide the Service on behalf of us, to perform services related to the Service, or to assist us in analyzing how the Service is used.
d) “Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
e) ‘Device’ means any device that can access the Service such as a computer, a cell phone or a digital tablet.
f) “Website” refers to Borgunigeria.com which is the official website of Borgu Microfinance Bank Limited.
g) ‘you’ or ‘your’, means you, any authorised person on your account, anyone who conducts your banking services for you, or other related people (including authorised signatories, partners, or any authorised third party).
We may collect and process the following types of personal data:
2.1 Information You Provide: We collect information that you provide to us when you use our Services, including when you fill out forms, complete transactions, or communicate with us. This may include your name, contact details, identification documents, residential and business addresses, gender, financial information, employment details, Bank Verification Number (BVN), and other information necessary for you to access our products and services. The information we collect falls into various categories such as:
a. Details about your banking activities and transactions with us: We collect information relating to any bank accounts you use, financial history, the information you provide to deliver payment initiation services, and account information services regarding accounts you hold with other Banks.
b. Keeping you up to date with our products and services: We may collect information about your marketing preferences to provide you with information about relevant services, products, and offers that we think may be of interest to you.
c. Career Platforms: If you apply for a role, you may need to provide your personal data. Your application directly to us, or through a recruitment agency, will constitute your express consent to our use of this data. We will use this data to consider your application for a position with us. We may also use the information to carry out checks to verify the information provided by you (including references, background, identity, suitability, etc.).
d. Sensitive personal data: We may hold information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic or biometric data or data concerning your health or sexual orientation, data relating to criminal convictions or offences, or information which is used to uniquely identify you, (for example your fingerprint, facial recognition or voice recording). We will only hold this data when we need to for the purposes of the product or services we provide to you, where we are required to process the data for public interest purposes, or where we have a legal obligation or your consent to do so.
2.2 Information We Collect Automatically: When you interact with our Services, we automatically collect certain information about your device and usage. This may include your IP address, device type, browser information, operating system, and usage patterns. We also collect image recordings which could include CCTV images of you at our bank branches and offices but only for security purposes in order to forestall crime.
2.2 Information from Third Parties: We may receive information from third parties, such as credit bureaus or verification services, in order to assess your eligibility for our services and comply with legal requirements.